Shipping & Delivery – AureviaBD
At AureviaBD, we strive to provide a smooth and reliable delivery experience for all our customers. Below you’ll find detailed information about our shipping and delivery process.
Shipping Locations
We deliver orders to addresses all over Bangladesh. Whether you live in a major city or a remote village, AureviaBD ensures your package is delivered to your doorstep.
Shipping Methods
We offer multiple delivery options to meet your needs:
- Standard Delivery: Usually takes 3–5 business days.
- Express Delivery: Available at an additional cost, delivered within 1–2 business days.
Shipping Costs
- Standard Delivery: A flat rate based on your location and package weight.
- Express Delivery: An extra fee calculated at checkout according to your location and package weight.
- Free Shipping: Available on orders over a certain amount. Check AureviaBD.com for current promotions and free shipping offers.
Order Processing Time
- Orders are processed within 1–2 business days.
- Orders placed after 3 PM are processed the following business day.
- During peak seasons (sales, festivals, or holidays), processing may take slightly longer.
Tracking Your Order
Once your order has been shipped, you will receive an email or SMS with:
- A tracking number
- A tracking link to monitor your shipment’s progress
Delivery Times
- Standard Delivery: 3–5 business days
- Express Delivery: 1–2 business days
⚠️ Please note: Delivery times are estimates and may vary due to factors such as weather conditions, courier delays, or unforeseen circumstances.
Failed Delivery Attempts
- If the delivery is unsuccessful, the courier will contact you to schedule another attempt.
- If delivery cannot be completed after multiple attempts, the package will be returned to our warehouse.
- In such cases, our customer service team will contact you to arrange a re-delivery or issue a refund (excluding shipping charges).
Address Changes
- If you need to update your delivery address, please contact our customer support team immediately.
- Address changes are only possible before the order has been shipped.
Damaged or Lost Packages
- If your order arrives damaged or is lost in transit, please contact our customer service team right away.
- We will work with the courier to resolve the issue and ensure you receive a replacement or refund as quickly as possible.
Thank you for shopping with AureviaBD. We are committed to delivering your products quickly, safely, and hassle-free.